A person with dementia may see or think something and act immediately without the normal controls that mould our accepted behaviour. E.g. they may feel hot and remove their clothes or see someone who reminds them of a person they dislike and so are rude to them.

• Follow general advice to gain their trust.

• Once trust is gained say, “I’m gasping for a cup of tea, I bet you’d like one too. As soon as you’ve got your clothes back on we can go and find one together.”