- After gaining entry and finding the person follow emergency medical procedures.
- If a family member is present and they have ‘Lasting Power of Attorney (Health)’ ask them to produce the documentation.
- Be aware that if the person is conscious they may not be able to communicate verbally about their pain. They may demonstrate a behaviour such as screaming or rocking or even be unusually quiet which can be an indication that all is not well.
- If they have suffered a serious injury such as a broken bone they are unlikely to realise/understand the extent of their injury and may try to move to get up.
- Try to avoid transporting the patient to hospital if you feel they don’t require emergency treatment. Instead consider accessing support from the District Nursing team or other appropriate support agencies.
- Use the general advice as much as you can.