- The physical environment may be causing the person to become agitated and aggressive. Follow general advice to gain their trust and bring them to a calmer state.
- Use the guiding hand technique to move them to a quieter place.
- A person with dementia may see or think something and act immediately without the normal controls that mould our accepted behaviour. E.g. they see someone who reminds them of a person they dislike and so are rude to them or they make racist remarks.
- Follow general advice to gain their trust and bring them to a calmer state.
- Use the guiding hand technique to move them away from the people they are shouting at.
- Once calm distract by offering a drink or a lift home.
Dementia Emergency 